Pet ownership is widespread among renters, surveys consistently indicate that over half of UK adults own a pet, but a significant proportion of rental properties have historically been let on a no-pets basis. The Renters' Rights Act 2025 changes this: tenants on Periodic Assured Tenancies in England can now formally request to keep a pet, and landlords can only refuse on reasonable grounds.
The practical consequence is that more rental properties will house pets from 2026 onwards. Landlords need to understand how to document pet-related damage systematically, what they can legitimately deduct from the deposit, and when serious or persistent pet damage crosses the threshold for Section 8 possession proceedings.
The new pet request right, what landlords must know
The Renters' Rights Act 2025 introduces a formal pet request right for tenants on Periodic Assured Tenancies from 1 May 2026. Understanding it is essential before addressing pet damage claims.
- Tenant's right to request: Any tenant on a PAT may submit a written request to keep a pet in the property. There is no limit on the number of requests a tenant may make
- 28-day response window: The landlord must give or refuse consent in writing on or before the 28th day after receiving the request. A missed deadline does not grant automatic consent, but failing to respond in time, or refusing without reasonable grounds, is a breach of the implied term that consent must not be unreasonably refused, which a tenant can pursue through the PRS Ombudsman or the courts
- Grounds for refusal: A landlord may only refuse consent if it is reasonable to do so, for example, building lease prohibitions, property unsuitability (ground floor flat in a block with communal gardens not shared with pets), allergies of other occupants, or unacceptable breed. A blanket no-pets policy is no longer sufficient grounds for refusal
- Insurance cannot be required: A landlord cannot require the tenant to take out or pay for pet-damage insurance, and cannot take an additional pet deposit, both are prohibited payments under the Tenant Fees Act 2019
- Consent cannot be unreasonably withheld: Where a landlord unreasonably refuses, the pet term is an implied term of the tenancy that the tenant can enforce in court, where the remedy is specific performance (and any damages the tenant can prove); the tenant can also complain to the PRS Ombudsman once it is operational
- Document consent decisions in writing: Whether granting or refusing, record all pet request decisions in writing with the reason, this record is essential if a later dispute arises
What landlords can claim for pet damage, deposit deductions
The deposit cap under the Tenant Fees Act 2019 applies regardless of whether pets are present. Landlords cannot charge a higher deposit for a pet-owning tenant. This makes documentation and correct claiming critical.
- Deposit cap, 5 weeks' rent maximum: The Tenant Fees Act 2019 caps deposits at 5 weeks' rent (for annual rent under £50,000) or 6 weeks' rent (annual rent £50,000+). No separate pet deposit, additional deposit, or non-refundable pet fee is permitted, all are prohibited payments
- What can be deducted: Legitimate deductions for pet damage include: carpet cleaning or replacement where the pet caused damage beyond normal wear and tear; repairs to scratched woodwork (skirting boards, door frames, banister rails); replacement of damaged furniture where the landlord provided it; professional deep cleaning costs where fleas or odour contamination requires specialist treatment; repair of damaged garden fencing or outbuildings; re-plastering of walls damaged by scratching
- What cannot be deducted: Normal wear and tear from pet occupation (a pet-smell that shampooing removes is not the same as deep contamination requiring professional treatment); pre-existing damage attributed to a pet without evidence; speculative future costs without invoices
- Betterment: Where a landlord replaces a 10-year-old carpet with a new one, the tenant is not responsible for the full replacement cost, deductions must account for the item's remaining useful life. Tenancy deposit adjudicators apply betterment rigorously
- Professional cleaning invoices: Specialist flea treatment and odour remediation costs must be supported by an invoice from a commercial company, not a receipt for supermarket products
Documenting pet damage correctly, the evidence standard
Successful deposit deduction claims depend on evidence. Tenancy deposit schemes require landlords to prove that damage was caused by the tenant (or their pet) and was beyond fair wear and tear.
- Pre-tenancy inventory: A professionally produced, photographic inventory signed by the tenant at check-in is the foundation of any damage claim. Every item of note, carpet condition, floor condition, skirting boards, garden fencing, must be documented with timestamped photographs before the tenant moves in
- Interim inspections: Conduct quarterly inspections under the landlord's right of access (with appropriate notice). Document the condition at each inspection, this creates a timeline that evidences when damage occurred and is attributable to the current tenant
- Check-out inventory: A formal check-out report, ideally conducted by an independent professional in the tenant's presence, is compared item-by-item to the check-in inventory. All damage and deterioration must be noted with photographs
- Pet-specific documentation: Where pet damage is the basis for a claim, take targeted photographs of each area of damage with something for scale (a ruler or known object). Photograph smells where possible via evidence such as flea treatment specialist reports
- Invoices and quotes: Obtain invoices for all remediation works. If damage is so recent that repair is not yet complete, two independent quotes are acceptable, but actual invoices are always preferred by adjudicators
- Tenancy deposit scheme adjudication: All three main UK schemes (TDS, DPS, myDeposits) publish adjudication decisions. Familiarise yourself with these to calibrate your claims, over-claiming reduces the chance of any award
Section 8 possession for pet damage, Ground 12 and Ground 14
Where pet damage is serious, persistent, or involves a breach of the tenancy agreement, a landlord may be able to seek possession via Section 8 proceedings.
- Ground 12, covenant breach (discretionary): Where the tenancy agreement prohibits keeping a pet and the tenant has kept one without consent, this is a breach of a covenant or obligation. Ground 12 is a discretionary ground, the court must consider whether it is reasonable to make the possession order. Minor breaches are unlikely to succeed; persistent refusal to remove an unauthorised pet or serious damage caused by an unauthorised pet is more likely to meet the reasonableness threshold
- Ground 14, antisocial behaviour (discretionary): Where a pet's behaviour constitutes a nuisance or annoyance to neighbours, excessive barking, aggressive behaviour towards residents or visitors, Ground 14 may be available. Ground 14 is a discretionary ground available immediately (no minimum tenancy length applies)
- Notice requirements: Section 8 Ground 12 requires 2 weeks' notice before court proceedings may be issued. Ground 14 has no minimum notice period from 1 May 2026, proceedings may begin as soon as the notice is served
- Evidence for court: Witness statements from affected neighbours, environmental health records, letters from managing agents, and documentary evidence of damage are all relevant evidence for Ground 12 and Ground 14 possession proceedings
- Possession is not guaranteed: Both grounds are discretionary, the court has full discretion and may refuse the order even where the breach is proven. Possession via Section 8 for pet damage requires a clear evidential record and professional legal representation is strongly recommended
Pet damage insurance, you cannot require it
You cannot require the tenant to take out or pay for pet-damage insurance, and you cannot recharge a policy you arrange. That power was removed before the RRA 2025 was enacted, and imposing or recharging it is a prohibited payment under the Tenant Fees Act 2019. Your protection is the deposit and the ordinary damages route.
- You cannot require tenant insurance: Making consent conditional on the tenant taking out or paying for pet-damage insurance is a prohibited payment under the Tenant Fees Act 2019. Do not include such a condition in the consent or the tenancy agreement
- Your own landlord cover (optional, at your cost): Some landlord insurance policies include accidental damage sections that can cover pet damage by the tenant's pet. You may arrange this at your own cost. Check your policy wording, as cover typically requires an inventory and may have excesses
- Recovering actual damage: Where a pet causes damage beyond fair wear and tear, recover documented costs from the deposit and, where the deposit is insufficient, through a county court money claim
- No additional pet deposit: The 5-week deposit cap is unchanged and you cannot take a separate pet deposit
Key documents for managing pets in rental properties
LetSafe UK provides compliant England tenancy documents that include pet clause provisions under the Renters' Rights Act 2025:
- Periodic Assured Tenancy Agreement (England): Includes a compliant pet clause recording whether a pet has been consented to, the species and breed, any reasonable conditions (it does not require pet insurance or an additional pet deposit, both prohibited under the Tenant Fees Act 2019), and a clear covenant governing the tenant's responsibilities for pet-related damage
- Section 8 Notice (Form 3A): Required to begin possession proceedings for Ground 12 covenant breach (unauthorised pet) or Ground 14 antisocial behaviour
- Pet request response template: Document consent decisions with the required 28-day response window and any conditions attached to consent
Frequently asked questions
Can I charge a higher deposit for a tenant with a pet in 2026?+
No. The Tenant Fees Act 2019 caps deposits at 5 weeks' rent (or 6 weeks' rent for annual rent over £50,000) regardless of whether the tenant has a pet. A separate pet deposit, additional deposit, or non-refundable pet fee is a prohibited payment. You also cannot require the tenant to take out or pay for pet-damage insurance, which is likewise a prohibited payment under the Tenant Fees Act 2019. Recover any actual pet damage through the deposit and, where that is insufficient, a county court claim.
Can I refuse a tenant's pet request?+
Yes, but only on reasonable grounds. A landlord may refuse if the building lease prohibits pets, if the property is genuinely unsuitable, or for other reasonable property-specific reasons. A blanket no-pets policy is no longer sufficient grounds for refusal under the Renters' Rights Act 2025. You must respond in writing within 28 days of the request. A missed deadline does not grant automatic consent, but failing to respond in time, or refusing without reasonable grounds, is a breach of the implied term that consent must not be unreasonably refused, which a tenant can pursue through the PRS Ombudsman or the courts.
What can I deduct from the deposit for pet damage?+
You can deduct for damage beyond normal wear and tear caused by the pet, carpet replacement or professional cleaning, scratched woodwork, flea treatment, odour remediation requiring specialist treatment, and damage to garden structures. All deductions must be supported by invoices. Betterment applies, if the carpet was already old, you can only claim the remaining useful life, not a full replacement. You cannot deduct for normal wear and tear attributable to pet occupation.
Can I evict a tenant for having an unauthorised pet?+
Possibly. Ground 12 (covenant breach) may be available under Section 8 where the tenancy agreement prohibits pets and the tenant has kept one without consent. Ground 12 is discretionary, the court must find it reasonable to grant possession. Serious or persistent breaches, or cases involving significant damage, are more likely to succeed. Seek legal advice before issuing a Section 8 notice for pet-related breaches.
This page is drafted against the legislation below. Always check the current text of the law before acting.
- Renters' Rights Act 2025 (legislation.gov.uk)
- Tenant Fees Act 2019 (legislation.gov.uk)
- Assured tenancy forms (Form 3A and prescribed notices) (GOV.UK)
LetSafe UK provides landlord notice templates, compliance documents, and legal guides for England and Wales.