Awaab's Law — named after two-year-old Awaab Ishak, who died in 2020 from respiratory illness caused by mould in a rented home — was first introduced for social landlords in England. The Renters' Rights Act 2025 extended the same mandatory framework to the private rented sector from 1 May 2026.
For private landlords, this means a tenant's report of damp or mould now triggers a legally enforceable response timeline. Ignoring the report, dismissing it, or delaying investigation is no longer an option without legal consequences.
Awaab's Law — mandatory response timeframes for private landlords
From 1 May 2026, the following response timeframes apply to any hazard report (including damp and mould) made by a tenant in the private rented sector:
- Emergency hazard (Category 1 HHSRS): Respond within 24 hours — Category 1 damp and mould poses an immediate serious risk to health (respiratory disease, immune-compromised occupants, young children)
- Investigation of any reported hazard: Inspect within 14 days of the report — assess the extent and cause of the damp/mould
- Commencement of remedial works: Begin works within 42 days of the investigation where the cause has been identified
- Documentation: Keep timestamped records of the report, inspection, findings, remediation plan, and works carried out
- If you fail to meet the timeframes, the tenant can apply to the County Court for a remediation order, seek damages for personal injury or property damage, or notify the local authority
What causes damp and mould in rental properties?
Identifying the cause is essential — treating the symptom without fixing the cause leads to recurrence:
- Condensation: The most common form — warm, moist air contacts a cold surface and deposits water. Caused by cooking, bathing, drying clothes indoors, and inadequate ventilation. Most often found on north-facing external walls, in corners, and around window frames
- Penetrating damp: Water entering through defective building fabric — failed gutters, cracked render, failing pointing, flat roof leaks, or around window frames. Usually presents as a horizontal or localised damp patch rather than widespread mould
- Rising damp: Groundwater rising through a wall without an effective damp-proof course — typically affects ground floor walls in older solid-brick properties
- Plumbing leaks: Slow leaks from pipework behind walls or under floors — often presents as localised mould with a musty smell and soft wall surface
Your legal duties as a landlord
Multiple overlapping legal duties require landlords to address damp and mould:
- Section 11, Landlord and Tenant Act 1985: Keep the structure and exterior in repair — gutters, drains, external pipes, roof, windows. Defects in these are a common cause of penetrating damp
- HHSRS (Housing Health and Safety Rating System): Category 1 damp and mould hazards must be addressed urgently — local authorities can issue improvement notices, prohibition orders, and carry out works in default (charging the cost to the landlord)
- Awaab's Law (from 1 May 2026): Mandatory response timeframes apply to all hazard reports — no discretion to delay
- Fitness for human habitation (Section 9A, LTA 1985): Severe persistent damp and mould can render the property unfit for human habitation — giving the tenant the right to pursue damages in court
Practical remediation steps
Once the cause is identified, take the appropriate remediation action:
- Condensation/surface mould: Treat with a fungicidal wash, repaint with anti-mould paint, install or improve mechanical ventilation (PIV unit, extractor fan with humidistat, trickle vents), address cold bridge spots with insulation
- Penetrating damp: Repair the water ingress point first (gutters, repoint masonry, renew window seals, repair flat roof) — do not treat internally until the source is fixed
- Rising damp: Confirm diagnosis with a qualified surveyor — rising damp is often misdiagnosed. Treatment may require injection of a new damp-proof course and replastering
- Plumbing leak: Identify and repair the leak, allow walls to dry, treat any mould growth, and monitor for recurrence
Condensation vs structural damp — who is responsible?
The landlord is responsible for maintaining the building fabric; tenants are responsible for using the ventilation provided:
- Landlord duty: maintain the building fabric (roof, gutters, walls, windows, damp-proof course) and provide adequate ventilation provision (trickle vents, extractor fans in bathrooms and kitchens)
- Tenant responsibility: use ventilation, open windows, avoid drying laundry on radiators without ventilation, report damp promptly
- In practice: if a tenant reports mould, inspect the building first before attributing it to lifestyle — many condensation cases have a structural contributing factor (cold walls from inadequate insulation, absent trickle vents)
- Document your investigation — a surveyor's report confirming condensation as the sole cause is valuable evidence if the tenant disputes your response
Frequently asked questions
What happens if I ignore a tenant's damp and mould report?+
From 1 May 2026, Awaab's Law applies to private landlords in England. If you fail to investigate within 14 days and begin works within 42 days, the tenant can apply to the County Court for a remediation order. They may also claim damages for personal injury (respiratory illness caused by the mould), damage to belongings, and inconvenience. The local authority housing team can also carry out works in default and recharge the cost to you.
Is damp and mould always the landlord's responsibility?+
Not always — condensation caused entirely by the tenant's lifestyle (not using the ventilation provided, drying laundry indoors, not opening windows) is not automatically the landlord's responsibility if the building fabric is sound. However, if the building contributes to the problem (poor insulation, inadequate ventilation provision), the landlord cannot simply blame the tenant. Investigate before attributing blame — and document your findings.
What are the Awaab's Law response timeframes for private landlords?+
From 1 May 2026: Category 1 (immediate danger) hazards require an emergency response within 24 hours. Any hazard report must be investigated within 14 days. Where remedial works are required, they must commence within 42 days of the investigation. These timeframes apply to all reported hazards under the Renters' Rights Act 2025 — including damp and mould.
Can a tenant withhold rent because of damp and mould?+
There is no automatic right to withhold rent in English law — rent remains due even if the property has disrepair. However, tenants can pursue claims for damages caused by damp and mould, apply to the court for a remediation order, or seek an abatement from the court in some cases. Tenants who face eviction proceedings after reporting damp and mould can raise the disrepair as a counterclaim. Landlords in arrears possession proceedings should ensure all reported disrepair has been addressed.