Renters' Rights Act 2025, Phase 1 commencement
Transition readiness pack

Repair obligations, Awaab's Law

Landlord Condensation Responsibility, Who Is Liable for Condensation Damp in Rented Property?

Is condensation the landlord's or tenant's responsibility? The legal tests, repair duties under Section 11, Awaab's Law timescales, and how to respond to tenant complaints.

9 min readUpdated 8 June 2026Last reviewed: 2 September 2026condensationdampmouldrepair obligations
Written and reviewed by· Founder, LetSafe UKLast reviewed: 2 September 2026

The landlord vs tenant causation test

Condensation liability turns on cause. Structural condensation; caused by inadequate ventilation, cold bridging, defective extraction fans, insufficient insulation, is the landlord's responsibility. Lifestyle condensation; caused by drying laundry indoors without ventilation, blocking airbricks, not heating rooms, may be the tenant's responsibility. Most cases involve a mixture. An RICS or PCA damp specialist can establish causation objectively.

Awaab's Law timescales for private landlords

Private landlords should now apply Awaab's Law-equivalent timescales following the Renters' Rights Act 2025:

  • Acknowledge written complaint: within 14 days
  • Inspect the property: within 14 days of complaint
  • Provide written report and proposed remedial steps: within 14 days of inspection
  • Begin works where health risk: within 7 days
  • Emergency repairs (immediate risk): within 24 hours
  • Lower-severity cases: within 28 days

Landlord's legal obligations

Section 11, Landlord and Tenant Act 1985 (repair of structure and heating installations), the Homes (Fitness for Human Habitation) Act 2018, and the HHSRS all impose duties on landlords where structural condensation renders the property unfit. Failure to investigate and remedy after notification exposes landlords to housing disrepair claims and rent repayment orders.

Primary sources

This page is drafted against the legislation below. Always check the current text of the law before acting.

Templates recommended in this guide

Put this guide into practice, get the Periodic Assured Tenancy Agreement from the LetSafe shop, the regulation-current pack that matches this guide.

TenancyLS-E-001

Periodic Assured Tenancy Agreement

The default English tenancy since 1 May 2026. Periodic from day one, with the prescribed written statement of terms built in. Ships with the Form 4A rent-increase notice template and an Information Sheet delivery acknowledgement form so a buying landlord has every Phase-1 compliance document in one pack.

£29
See what’s inside
BundleLS-E-100

New Landlord Starter Pack

Everything a first-time landlord needs to grant a compliant tenancy in England under the current regime, now including the Guarantor Agreement for student and young-professional lets.

Bundle · Save £104.98
£49£153.98
See what’s inside
ComplianceLS-E-034

HHSRS Self-Assessment

The updated HHSRS self-assessment template for England landlords, revised for Statutory Instrument 2026/571 which came into force on 23 June 2026. Replaces the old A-J band system and 29-hazard framework with the new 21-hazard, High/Medium/Low scoring structure, and includes the new civil penalty reference (£7,000 where the council takes enforcement action over a Category 1 hazard, £40,000 maximum). The Fire hazard section is updated to cover the expanded SI 2026/571 definition, which now expressly includes explosions and structural collapse.

£19
See what’s inside
ComplianceLS-E-025

Awaab's Law Response Template

Statutory-timeline response pack for damp/mould hazard complaints.

£19
See what’s inside

Found a gap or disagree with something?

Reply to any LetSafe email or write to Richard@letsafeuk.co.uk. We rewrite guides when we get something wrong, the sooner we hear, the sooner we fix it.

Hand-picked by topic overlap with this guide.

England · Repairs & Habitability · HHSRS · Awaab's Law
Landlord Pest Control UK 2026: Legal Responsibility & How to Handle Infestations
Who is legally responsible for pest control in rental properties? A practical 2026 guide covering Section 11, the Homes (Fitness for Human Habitation) Act 2018, HHSRS vermin hazard, Awaab's Law response timelines, and when the tenant bears the cost.
England, HHSRS, Awaab's Law, Section 11
Landlord Heating Obligations and Minimum Temperature Requirements in England 2026
A practical guide for private landlords on heating obligations in England 2026; the HHSRS 18°C excess cold threshold, Section 11 boiler repair duty, Awaab's Law statutory timeframes, and what to do when heating fails.
England, Compliance & safety
Awaab's Law 2026, a practical guide to repair timeframes, hazard logs and enforcement
Awaab's Law introduces mandatory statutory timeframes for repairing damp, mould and other HHSRS hazards in the private rented sector. This guide covers the exact repair periods, what triggers the obligation, how to build a compliant hazard log, and how to avoid council enforcement action.
England, HHSRS, Awaab's Law, Damp & Mould, Hazard Response
HHSRS, Damp, Mould and Awaab's Law, Landlord Obligations 2026
How the Housing Health and Safety Rating System (HHSRS) and Awaab's Law interact in 2026, the mandatory hazard response timeframes for private landlords, and how to conduct and document pre-let HHSRS assessments.
England, HHSRS, Local Authority Enforcement, Awaab's Law
Housing Health and Safety Rating System (HHSRS) UK 2026, Landlord Guide
How HHSRS assesses housing hazards across 21 categories (formerly 29 before SI 2026/571), the difference between High (H) and Medium or Low hazards, local authority enforcement powers, and the interaction with Awaab's Law damp and mould obligations from 2026.
England, Compliance & safety, Awaab's Law, Damp & Mould
Awaab's Law 2026, Complete Landlord Compliance Guide
Awaab's Law 2026 landlord guide: statutory timeframes for damp and mould reports, investigation and repair obligations, enforcement powers, and how to build a compliant hazard log. Updated for the Renters' Rights Act 2025.