Renters' Rights Act 2025, Phase 1 commencement
Transition readiness pack

England, Compliance, New tenancies and the 31 May 2026 transition

Renters' Rights Act Information Sheet, Your Duties

The RRA Information Sheet applies to written tenancies entered into before 1 May 2026; the one-off 31 May 2026 deadline has passed, and late service is still required. New tenancies instead need the written statement of key terms before they are agreed. Up to £7,000 civil penalty per tenancy. Here is the distinction, who must receive it, and how to serve it correctly.

6 min readUpdated 28 June 2026Last reviewed: 28 June 2026 by Richard Wood, FounderRenters' Rights ActInformation SheetTenant NoticeCompliance
Written and reviewed by· Founder, LetSafe UKLast reviewed: 28 June 2026
Renters' Rights Act Transition Pack£39
£7,000 civil penalty for non-compliance

The government published the Renters' Rights Act Information Sheet 2026 on 20 March 2026. It applies to written tenancies entered into before 1 May 2026: the one-off 31 May 2026 deadline has passed, so serve any outstanding copies now, official PDF unaltered, by email attachment or printed copy, and keep proof. New tenancies from 1 May 2026 do not receive the Information Sheet; those tenants get the written statement of key terms before the tenancy is agreed.

When the Renters' Rights Act 2025 commenced on 1 May 2026, existing Assured Shorthold Tenancies automatically converted to Assured Periodic Tenancies. Because tenants did not sign a new agreement, Parliament required landlords to actively notify tenants of the change and their new rights, using a government-published document called the Renters' Rights Act Information Sheet 2026.

What is the Renters' Rights Act Information Sheet?

It is a four-page PDF document published by the Ministry of Housing, Communities and Local Government (MHCLG). It explains to tenants:

  • That their tenancy has automatically converted from an AST to an Assured Periodic Tenancy
  • That Section 21 no-fault evictions are abolished, they can no longer be asked to leave without a statutory reason
  • How rent increases now work (Section 13 statutory process only, once per 12 months)
  • Their right to request a pet
  • Their right to challenge a rent increase at the First-tier Tribunal
  • How to contact the Private Rented Sector Ombudsman (when operational)

You must serve the official PDF as published. Sending a summary, a paraphrase, or a link to the government website does not constitute valid service.

Who must give it and who must receive it?

Landlord typeMust give it?Who receives it?
Private landlord with an AST in England as at 1 May 2026YesEvery named adult tenant on that tenancy
Landlord with a tenancy that began on or after 1 May 2026Yes, at tenancy startEvery named adult tenant before or at commencement
Landlord in Wales, Scotland, or Northern IrelandNo, separate regimes applyN/A
Landlord of a holiday let or exempt propertyNo, if genuinely exemptN/A

Deadline and penalty

For existing tenancies (converted on 1 May 2026): serve by 31 May 2026. For new tenancies started on or after 1 May 2026: serve before or at the start of the tenancy.

Failure to serve the Information Sheet by the deadline is a civil offence. The local housing authority can impose a civil penalty of up to £7,000 per landlord. The penalty applies per landlord, not per tenancy, but a landlord with multiple properties and multiple tenants who have not received the sheet faces potential penalties on each tenancy.

How to serve it correctly

The Information Sheet Serving Pack (£14.99) bundles a pre-formatted cover letter, proof-of-service certificate, and deadline tracker, everything you need to serve correctly and keep a defensible record.

  1. Download the official PDF. Get the current version from GOV.UK. Do not alter it.
  2. Serve it as an email attachment. Email to every named tenant at their email address on record, with the PDF attached. A link is not sufficient, the PDF must be attached.
  3. Or serve a printed copy. Print and post or hand-deliver a copy to every named tenant. First-class post to the tenancy address is acceptable; keep a certificate of posting.
  4. Keep proof of service. Retain a copy of the sent email (with attachment), a delivery receipt, or a certificate of posting. If the penalty is challenged, proof of service is your defence.
  5. Record the date. Note the date of service in your tenancy records for each tenant.
Joint tenancies

Each named tenant on a joint tenancy must receive their own copy. Serving one copy on one of three joint tenants is not sufficient. If you have a tenancy with three named tenants, send or give three copies, one to each, and keep three proofs of service.

What if a tenant has already moved out?

If a tenant who was named on the tenancy as at 1 May 2026 has since vacated and you no longer have a forwarding address, document your attempts to serve. Try any last known email address and any forwarding address provided on departure. Keep a record of those attempts. The obligation is to take reasonable steps; it is not absolute where a tenant has left no forwarding details.

Does this affect new tenancies started on or after 1 May 2026?

Not directly. The Information Sheet duty applies to written tenancies entered into before 1 May 2026. For a tenancy created on or after 1 May 2026, a different duty applies instead: you must give the tenant the required written information about the key terms of the tenancy before the tenancy is agreed, under section 16D of the Housing Act 1988 and the Assured Tenancies (Private Rented Sector) (Written Statement of Terms etc and Information Sheet) (England) Regulations 2026 (SI 2026/324). Failure to give the written information also carries a civil penalty of up to £7,000, and the ordinary start-of-tenancy obligations (gas safety certificate, EPC, EICR) still apply.

Renters' Rights Act Transition Pack

LetSafe UK's Renters' Rights Act Transition Pack (£39) includes:

  • A covering letter to accompany the Information Sheet, explains to your tenants, in plain English, what the conversion means for them personally
  • A service checklist, one row per named tenant, with columns for service date, method, and proof retained
  • A certificate of service template, for each tenancy, signed and dated
  • The full transition documentation: rent-review timing playbook, pet-request response template, and Section 21 cliff-edge decision tree
Quick summary

Download the official PDF from GOV.UK. Attach it to an email (or print and post) to every named tenant. For new tenancies: serve before or at commencement. For existing tenancies converted 1 May 2026: the 31 May 2026 deadline has passed, serve now if you have not yet done so. Keep proof of service.

Primary sources

This page is drafted against the legislation below. Always check the current text of the law before acting.

Free tools for this topic

No account needed, results in under two minutes.

Templates recommended in this guide

Put this guide into practice, get the Renters' Rights Act Transition Pack from the LetSafe shop, the regulation-current pack that matches this guide.

TransitionLS-E-130

Renters' Rights Act Transition Pack

For landlords who need to migrate existing ASTs onto the new regime. The single most-searched landlord product of 2026.

£39
See what’s inside
TenancyLS-E-001

Periodic Assured Tenancy Agreement

The default English tenancy since 1 May 2026. Periodic from day one, with the prescribed written statement of terms built in. Ships with the Form 4A rent-increase notice template and an Information Sheet delivery acknowledgement form so a buying landlord has every Phase-1 compliance document in one pack.

£29
See what’s inside
NoticeLS-E-010

Section 8 Notice Pack (All Grounds)

Every mandatory and discretionary ground on the new 2026 list, pre-labelled with the notice period, arrears threshold, and evidence block.

£19
See what’s inside
ComplianceLS-E-020

Landlord Annual Compliance Checklist

Annual walk-through of every compliance touchpoint: gas, electrical, EPC, smoke/CO, Right-to-Rent, deposit, licensing, database registration.

£19
See what’s inside
ComplianceLS-E-029

Information Sheet Serving Pack

Template pack for serving the mandatory Renters' Rights Act information sheet to tenants.

£14.99
See what’s inside

Found a gap or disagree with something?

Reply to any LetSafe email or write to richard@letsafeuk.co.uk. We rewrite guides when we get something wrong, the sooner we hear, the sooner we fix it.

Hand-picked by topic overlap with this guide.

England, Compliance, June 2026
Missed the RRA Information Sheet Deadline, What to Do
The 31 May 2026 deadline to serve the Renters' Rights Act Information Sheet on existing tenants has passed. This guide explains the legal exposure, whether late service can reduce penalties, and the practical steps to take now.
England, Renters' Rights Act 2025, Criminal law
Renters' Rights Act 2025, Criminal Offences and Penalties
The Renters' Rights Act 2025 creates new criminal offences and raises civil penalties to £40,000. This guide explains which landlord actions are now criminal, how enforcement works, and what to do if you're investigated.
England, PRS Ombudsman, Renters' Rights Act, Membership Not Yet Required
PRS Landlord Ombudsman, What to Expect Before Launch
The Renters' Rights Act 2025 provides for a mandatory Private Rented Sector Landlord Ombudsman, but the service is not yet operational: there is no live registration, no fee and no complaints jurisdiction yet. This guide explains what the Act provides for, the expected timeline, and how landlords can prepare.
England, Renters' Rights Act 2025, Phase 2, Mandatory Ombudsman, Private Landlord Database
Renters' Rights Act Phase 2, Ombudsman and Database
A comprehensive guide to Phase 2 of the Renters' Rights Act 2025: mandatory PRS Ombudsman membership, Private Landlord Database registration, what landlords must prepare now, and how Phase 2 enforcement will work.
England, Compliance & safety
Awaab's Law 2026, Repair Timeframes and Hazard Logs
Awaab's Law introduces mandatory statutory timeframes for repairing damp, mould and other HHSRS hazards in the private rented sector. This guide covers the exact repair periods, what triggers the obligation, how to build a compliant hazard log, and how to avoid council enforcement action.
England, Compliance & safety
PRS Ombudsman, What Landlords Need to Know
The Renters' Rights Act 2025 creates a mandatory Private Rented Sector Ombudsman scheme for all private landlords in England. Here is when it arrives, what it covers, what membership will cost, and how to prepare.