Traditional commercial leases fix rent at an agreed market rate for the term, reviewed periodically. Turnover rent — widely used in US retail real estate and increasingly common in UK shopping centres, retail parks, and high streets — takes a fundamentally different approach: the landlord shares in the tenant's commercial success. The structure gives the tenant protection when trading is poor (lower rent during downturns) and rewards the landlord when the tenant trades well. For landlords of prime retail locations, turnover rent can significantly exceed a fixed market rent when tenants perform strongly. For tenants, turnover rent reduces their exposure during recessions and provides automatic rent relief in downturns — as demonstrated dramatically during the COVID-19 lockdowns of 2020-2021, when turnover rent leases provided structural relief while tenants on fixed rents fought extended court battles over their obligations.
How Turnover Rent Works
A typical turnover rent structure combines two elements: (1) a base rent — a fixed minimum rent payable regardless of the tenant's trading performance, typically set at 70–80% of the estimated open market rent for the location; and (2) a turnover top-up — an additional payment calculated as a percentage of gross turnover generated from the demised premises above a specified threshold (the 'natural break'). The turnover top-up is only payable when the tenant's gross turnover generates more than the base rent at the applicable turnover percentage. Example: base rent £200,000/year; turnover rent = 10% of gross turnover; natural break = £2,000,000 (base rent divided by turnover rate); if annual gross turnover is £2,500,000, the tenant pays the base rent (£200,000) plus the turnover top-up (10% × £500,000 = £50,000) = total £250,000.
- Base rent: fixed minimum payable regardless of trading — typically 70–80% of open market rent; protects the landlord's minimum income
- Turnover top-up: additional rent = (Gross Turnover × Turnover %Rate) minus Base Rent (where positive); commonly 6–12% of gross turnover for retail
- Natural break: the turnover level at which the tenant begins to pay more than the base rent; calculated as (Base Rent ÷ Turnover Rate)
- Quarterly payments: base rent paid quarterly in advance (RICS standard); turnover top-up typically calculated and paid annually in arrears on the basis of certified accounts
- Accounts reconciliation: at year end, tenant provides certified turnover statement; landlord compares with estimated payments made during the year; over- or under-payments adjusted
Defining Gross Turnover — The Critical Battleground
The definition of 'gross turnover' in a turnover rent lease is one of the most commercially significant provisions — and the most frequently disputed. The broader the definition, the more rent the landlord collects; the narrower, the less. Key inclusions typically: all revenue from sales of goods and services at or from the demised premises; gift card and voucher redemptions; online sales attributable to the premises (click and collect; geographic attribution — increasingly important as omnichannel retail grows). Key exclusions typically: VAT and other taxes; refunds; sales to employees at staff discount; credit card and payment processing charges; sales from concessions (where the concessionaire pays their own rent). The definition of what constitutes a 'sale at or from the premises' has become increasingly complex as retailers integrate online and in-store operations.
- Define clearly: gross turnover definition should explicitly list inclusions and exclusions — ambiguity leads to disputes and audit challenges
- Online/omnichannel sales: attribute online sales to the store where collected (click and collect) or where delivered from (if fulfilment centre) — the physical store's contribution to digital sales is a contentious area
- VAT exclusion: gross turnover should be defined exclusive of VAT — otherwise turnover rent becomes an implicit tax on VAT collected
- Refunds and cancellations: net sales (after customer returns) are the fair basis; gross sales including returned items inflates the landlord's share unfairly
- Concessions: where the tenant sub-lets part of the premises to a concession operator, the concessionaire's turnover should be excluded unless the tenant receives a commission/licence fee (which would be included)
Audit Rights and Tenant Obligations
Turnover rent leases require the tenant to report turnover regularly and accurately — typically quarterly estimates and an annual certified statement. Landlord's audit rights are a critical counterbalance: the landlord or their nominated auditor has the right to inspect the tenant's trading records, till rolls, EPOS data, and financial accounts to verify reported turnover. Under-reporting turnover is a serious breach of the lease — landlords include provisions for additional rent, interest, and costs (including audit costs) where under-reporting is found. Modern retail leases typically also require EPOS integration or data-sharing arrangements that give the landlord real-time or near-real-time access to sales data — reducing the opportunity for under-reporting and enabling more frequent reconciliation.
- Quarterly estimates: tenant typically provides quarterly estimated turnover for base rent calculation — landlord needs this to assess whether turnover top-up is building up
- Annual certified accounts: tenant must provide annual audited or certified turnover statement within a specified period (typically 3–4 months after the accounting year end)
- Landlord audit rights: landlord or their auditor has the right to inspect sales records, EPOS data, and financial accounts — essential to verify the accuracy of reported turnover
- Under-reporting consequences: if landlord's audit reveals under-reported turnover, tenant typically liable for: additional rent on the under-reported amount; audit costs; interest; and in severe cases, forfeiture
- EPOS data: modern retail leases may include provisions for electronic data sharing — real-time or monthly EPOS sales data shared directly with the landlord to simplify reconciliation
COVID-19, Commerz Real v TFS Stores, and Lease Flexibility
The COVID-19 pandemic and the associated retail lockdowns of 2020-2021 placed enormous pressure on the UK retail property market. Retailers on fixed rent leases sought to withhold rent on the basis of frustration, force majeure, or implied term arguments — largely unsuccessfully in the courts (Commerz Real Investmentgesellschaft mbH v TFS Stores Ltd [2021] EWHC 863 (Ch): the defendant retailer Pandora sought to withhold rent during lockdowns on the basis that the COVID restrictions frustrated the lease or that rent should be abated; the High Court rejected these arguments — the lease remained on foot and rent was payable). By contrast, retailers on turnover rent leases received automatic rent relief during lockdowns — with zero trading, their turnover top-up payments were zero and their base rent (if below the threshold) represented the only liability. The pandemic accelerated a shift in retail lease negotiations towards shorter terms, greater flexibility, and increased use of turnover rent structures.
- Commerz Real v TFS Stores [2021]: High Court rejected retailer's frustration/force majeure arguments during COVID lockdowns — fixed rent remained payable despite trading restrictions
- Automatic relief: turnover rent leases provided structural relief during lockdowns — zero trading meant zero (or minimal) turnover top-up payments; fixed rent retailers had to negotiate separately
- Pandemic acceleration: COVID accelerated the move to shorter leases; break clauses; and turnover rent structures as retail landlords acknowledged the need for flexibility in structuring retail income
- Post-pandemic trend: major shopping centre landlords (Hammerson, British Land, Intu) have increased the proportion of their retail portfolio on turnover rent or hybrid arrangements since 2020
- Lease renegotiation: some retail landlords agreed to convert fixed rent leases to turnover rent structures during and after the pandemic as a condition of maintaining occupation and avoiding voids
Rent Reviews, Assignment, and Scotland
Turnover rent leases typically include mechanisms to review the base rent — often linked to open market value reviews or RPI/CPI indexation. The relationship between the base rent review mechanism and the turnover top-up requires careful drafting: a rent review that significantly increases the base rent may affect the natural break and the turnover top-up arithmetic. On assignment of a turnover rent lease, the outgoing tenant must ensure that the accounting obligations are properly transferred — including any obligation to deliver annual certified accounts for the year of assignment. In Scotland, turnover rent clauses are also used in Scottish retail commercial leases (particularly in shopping centres in Glasgow and Edinburgh); the same general principles apply, but the lease will be subject to Scots law and Scottish commercial landlord/tenant rules.
- Base rent review: typically open market value review or RPI/CPI indexation; upward-only rent reviews remain common in prime retail; the review must be consistent with the turnover rent structure
- Review impact on natural break: increasing the base rent raises the natural break — tenant needs higher turnover before paying any top-up; important to model when negotiating rent review provisions
- Assignment obligations: outgoing tenant must comply with any reporting obligations for the year of assignment; incoming tenant takes on turnover reporting obligations from completion
- Minimum turnover covenants: some landlords include minimum trading obligations (keep open covenants) and minimum turnover thresholds — breach gives the landlord termination rights if the tenant's performance falls below a minimum
- Scotland: turnover rent used in Scottish retail (Edinburgh, Glasgow, Aberdeen shopping centres); Scots law applies to the lease; same reporting and audit rights structure; RICS guidance applies in practice
Frequently asked questions
What is turnover rent in a commercial lease?+
Turnover rent (percentage rent) is a commercial lease structure where rent is linked, in whole or in part, to the tenant's trading turnover from the demised premises. It typically combines a base rent (a fixed minimum) with a turnover top-up — a percentage of gross turnover above a natural break point. Common in retail, restaurant, and leisure commercial leases.
How is the turnover top-up calculated?+
The turnover top-up = (Gross Turnover × Turnover Rate) minus Base Rent, where this is positive. For example: base rent £200,000; turnover rate 10%; if annual gross turnover is £2,500,000, the natural break is £2,000,000 (base rent ÷ rate); the top-up = 10% × (£2,500,000 − £2,000,000) = £50,000; total rent = £250,000.
What does 'gross turnover' include in a turnover rent lease?+
The definition varies by lease. Typically: all revenue from sales at or from the premises (including click and collect and online sales attributable to the store); gift card redemptions. Typically excluded: VAT; customer refunds; staff discounts; credit card processing fees; sales from sub-tenants/concessions. The definition of gross turnover is one of the most commercially significant and frequently disputed provisions — negotiate it carefully.
Did COVID-19 affect turnover rent leases?+
Yes — turnover rent leases provided automatic relief during COVID-19 lockdowns: zero trading meant zero or minimal turnover top-up payments. Retailers on fixed rent leases were not so fortunate — the High Court in Commerz Real v TFS Stores [2021] rejected arguments that COVID lockdowns frustrated commercial leases or gave rise to rent abatement. The pandemic significantly accelerated the adoption of turnover rent and more flexible lease structures in UK retail.
Do turnover rent clauses apply in Scotland?+
Yes — turnover rent is used in Scottish retail commercial leases, particularly in major shopping centres in Glasgow, Edinburgh, and Aberdeen. The same general principles (base rent; turnover top-up; reporting obligations; audit rights) apply, but Scottish commercial leases are governed by Scots law. RICS guidance on commercial lease good practice is widely followed in Scottish commercial property transactions.