Void periods are an unavoidable part of the letting cycle — properties need to be cleaned, repaired, and marketed between tenancies, and the time from one tenant vacating to the next moving in is rarely zero. Average void periods in England vary by market: in high-demand cities, void periods of 1-2 weeks are common; in lower-demand areas, void periods of 4-8 weeks or more are typical. The Renters' Rights Act 2025 (in force from 1 May 2026) may affect void period patterns as all tenancies are now periodic — tenants can give notice at any time, potentially causing more frequent short voids.
During a void period, the landlord's obligations do not disappear — they shift. Statutory repair obligations under s.11 Landlord and Tenant Act 1985 continue to apply to the fabric of the building. The property must be secure and safe. Insurance cover often requires active steps by the landlord during a void (regular inspections, frost protection, draining the water system). And council tax — which is normally the tenant's liability — falls to the landlord when the property is empty.
Unoccupied property insurance — the 30/60 day limitation
Standard landlord insurance policies restrict cover significantly once a property becomes unoccupied:
- The standard unoccupied property limitation: Most standard landlord insurance policies define 'unoccupied' as a property that has been empty for 30 or 60 consecutive days (the period varies by insurer and policy). Once this threshold is reached, the policy automatically restricts cover — typically removing cover for: escape of water (the most common claim during void periods); theft (other than forced entry); malicious damage; and accidental damage. The property effectively becomes very difficult to insure under a standard policy after the threshold is reached
- What remains covered: Even after the unoccupied threshold, most standard policies continue to cover: fire, lightning, explosion, earthquake, and aircraft. Some policies also maintain storm and flood cover. But the most financially significant claims during void periods — burst pipes (escape of water) and vandalism — are typically excluded after 30-60 days of vacancy
- Specialist unoccupied property insurance: Specialist insurers offer dedicated unoccupied property policies that maintain full cover (including escape of water and theft) for unoccupied periods of up to 6-12 months. These policies are significantly more expensive than standard landlord policies — premium increases of 50-200% above the occupied rate are typical. They also typically require the landlord to: inspect the property at least every 7-14 days; ensure it is properly secured; drain the water system and shut off the stopcock (or maintain frost protection); and maintain locks on all windows and doors
- Notification obligation: Landlords must notify their insurer when the property becomes unoccupied for a period approaching the policy threshold. Failure to notify is a material non-disclosure and can result in the insurer voiding the policy — meaning all claims (including pre-void claims) could potentially be invalidated. Check your policy for the notification requirement and comply promptly when a tenant vacates
- Void period management conditions: Specialist unoccupied policies typically impose specific management conditions: minimum inspection frequency (typically every 7-14 days, with records kept); securing all points of entry; draining or frost-protecting water systems; removing all rubbish; maintaining minimum temperatures (typically 10-15°C in winter); and ensuring the property is not accessible to trespassers. Failure to comply with these conditions can void the claim even where the policy appears to cover the loss
Council tax — landlord liability during void periods
Council tax is normally paid by occupants, but reverts to the landlord when a property is empty:
- Landlord becomes liable when vacant: Under the Local Government Finance Act 1992, council tax liability for a dwelling passes to the landlord (the owner of the property) when the property is not someone's sole or main residence. When a tenant vacates and the property is empty, the landlord becomes liable for council tax from the date the tenant leaves
- Empty property discount — previously 100%, now reduced: Councils previously gave a 100% council tax discount for empty properties (a 'full exemption'). Most councils now provide a much shorter discount period: many councils give 1 month at 0% (empty and unfurnished) and then charge 100% (or more) of the full rate. Some councils charge up to 200-300% (a council tax premium) for properties that have been empty for more than 1 or 2 years. Check your council's empty property policy — it varies significantly
- Furnished empty property: A furnished empty property (e.g., one let on short-term or Airbnb lets that is currently between guests) typically does not qualify for the empty property discount at all — it is treated as a full-liability property even when momentarily unoccupied. Only genuinely unfurnished, vacant properties qualify for any discount
- Properties being renovated: A property undergoing major renovation (structure is unusable) may be exempt from council tax for up to 12 months — but only where the property is genuinely unusable (not just undergoing normal between-tenancy refurbishment). The landlord must apply for the exemption and provide evidence to the billing authority
- Council tax as an allowable expense: Council tax paid by a landlord during a void period is an allowable deduction against rental income for income tax purposes — it is an expense incurred in the course of the letting business during a period when the property is temporarily unlet. Keep all council tax bills and payment evidence for HMRC
Security obligations during void periods
An empty property is at heightened risk from break-ins, squatters, and vandalism — landlords must take active steps:
- Securing the property: On a tenant vacating, immediately: change the locks (all entry points); check all windows and doors are secure and functioning; remove any spare keys from insecure locations (under plant pots, etc.); and where possible, install door reinforcement (anti-jemmy bars, security bolts) on the most vulnerable entry points. An unsecured property that is subsequently entered by squatters can be extremely difficult to regain quickly
- Squatter risk: Residential squatting is a criminal offence under LASPO 2012 s.144 — but commercial squatting (in an empty commercial property being converted, for example) remains a civil matter. The longer a residential property sits empty, the more visible and attractive it becomes to squatters. Regular inspections, secure entry points, and a visible property appearance (window boxes, cleaned communal areas, lights on timers) deter opportunistic squatters
- Anti-squatting measures: Where a property will be vacant for an extended period (renovation, probate, market conditions), consider: property guardianship (allowing live-in guardians to occupy the property rent-free in exchange for security and maintenance — a specialist arrangement requiring a licence, not a tenancy); alarm systems with response monitoring; CCTV; and boarding-up of vulnerable ground-floor windows (though this must be done carefully to avoid council notice of public nuisance)
- Frost protection and burst pipe prevention: Burst pipes during winter void periods are one of the most common and costly insurance claims. Steps to prevent: set the central heating to a minimum temperature (typically 12-15°C) on a frost thermostat; or alternatively drain the entire water system (turn off the stopcock, drain all radiators and pipes, open taps to drain residual water). Some insurers require specific frost protection steps as a policy condition
- Maintaining the property appearance: An obviously empty property is a target for vandalism, fly-tipping, and break-ins. During extended voids: cut the lawn and maintain the garden; remove any post that accumulates in letter boxes or on doorsteps; maintain exterior lighting; and consider curtains or blinds at windows to give the appearance of occupation
Minimising void period costs — practical strategies
Void period costs can be significantly reduced with good planning and management:
- Plan refurbishment works to coincide with void: Schedule any planned refurbishment, decoration, and compliance works (new gas safety check, EICR, EPC) to be completed as quickly as possible during the void — avoid carrying out works that could have been done during the occupied tenancy. A 2-week void for decoration is controllable; a 6-week void because refurbishment planning was delayed is costly
- Market before vacant possession: List the property on Rightmove and Zoopla before the current tenant vacates (with the tenant's consent and reasonable notice for viewing access). Landlords who have a new tenant ready to move in on or close to the date the previous tenant vacates minimise the void to days rather than weeks. A good letting agent manages this overlapping marketing as a standard part of their fully managed service
- Realistic rent setting: A rent set at market rate lets quickly. A rent set above market rate creates extended voids. In a declining market or high-supply area, reducing the asking rent by 5-10% to let the property quickly often costs less than 4-6 weeks of void. Calculate the breakeven: how many weeks of void does it take to cost as much as a 5% annual rent reduction?
- Allow pets (conditionally): Pet-friendly properties let significantly faster in many markets — there is a large pool of tenants who own pets and struggle to find suitable accommodation. Requiring a higher deposit (up to a maximum of 5 weeks' rent) and specifying that the tenant must fund professional cleaning at the end of the tenancy can mitigate the additional wear risk. The Renters' Rights Act 2025 restricts blanket no-pets clauses — landlords can only refuse pets on reasonable grounds
- Rent guarantee insurance: Rent guarantee insurance covers lost rental income during void periods caused by: arrears (tenant stops paying), possession proceedings delay, or (in some policies) void periods between tenancies. Not all policies cover 'between tenancy' voids — check the policy wording. Premiums are typically 3-5% of annual rent. Rent guarantee insurance is an allowable expense for income tax purposes
Frequently asked questions
Does my landlord insurance cover the property when it is empty between tenants?+
Most standard landlord insurance policies restrict cover once the property has been empty for 30 or 60 consecutive days — typically removing cover for escape of water (burst pipes), theft, and malicious damage. You should notify your insurer when the property becomes vacant and consider a specialist unoccupied property policy for extended void periods. Specialist policies maintain broader cover but require regular inspections and specific security conditions.
Who pays council tax when a rental property is empty?+
When a property is empty, council tax liability falls to the landlord (owner). Most councils give a short discount for empty, unfurnished properties (often 1 month at 0%) and then charge full rate or a premium. Some councils charge up to 200-300% of the standard rate for long-term empty properties. Council tax paid by the landlord during void periods is an allowable deduction against rental income for income tax purposes.
How do I prevent burst pipes in an unoccupied property during winter?+
Either set the central heating to a frost thermostat (minimum 12-15°C) or drain the entire water system (turn off the stopcock, drain radiators and pipes, open taps). Check your insurer's specific requirements — most specialist unoccupied property policies specify one of these approaches as a condition of cover. Failure to take frost precautions can result in a claim being rejected even where escape of water is nominally covered.
How can I reduce void periods between tenancies?+
Market the property before the current tenant vacates (with their consent), set rent at or slightly below market rate, allow pets (conditionally), and use a proactive letting agent who overlaps tenant-find with the outgoing tenancy. Schedule all refurbishment works to be completed as quickly as possible once vacant. In a high-supply market, a 5% rent reduction that lets the property 4-6 weeks faster often costs less than the void itself.