PRS Ombudsman Complaint Response
Structured response to an Ombudsman enquiry with evidence bundle index.
What's inside
- Response template
- Evidence index
- Landlord statement template
Pre-order — delivered when the Ombudsman is appointed.
Questions about this template
Is this template legally binding?+
The template produces a document that, once completed and signed by the parties, has the same legal effect as any written agreement. LetSafe UK provides self-help templates, not legal advice — for advice on your specific circumstances, consult a regulated solicitor.
What format is the download?+
You receive an editable Microsoft Word (DOCX) file and a typeset PDF immediately after payment. You can fill the DOCX in Word, Google Docs, or LibreOffice.
Can I use this template again for another property?+
Yes — the template is licensed for unlimited use by a single private landlord across your own portfolio. It is not licensed for resale or for use by letting agents acting for third parties.
What if the regulation changes?+
Free updates are included for 12 months from purchase. We maintain a regulation-currency register and re-issue the template when the underlying law moves.
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